An Unfortunate Review of Sid Meier's Civilization 5

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My first experience with a Civilization 5 CD. - 2K Games/Firaxis/steam
My first experience with a Civilization 5 CD. - 2K Games/Firaxis/steam
Sid Meier's Civilization 5 is the next in a line of excellent games. With its pedigree and coding background, the only problem nobody predicted was Steam.

From my earliest days as a fan of gaming, I can remember one series standing out for allowing its players to act out the role of a megalomaniac demi-god/emperor, Sid Meier's Civilization. This adaptation of a board game quickly spawned a sequel, and Civ 2 and I shared a long romance that only ended due to reverse-compatibility issues between it and newer, hipper computers. Civilization 3 was notable due to my owning one of two mega-continents, and having a standing state of war with a four-kingdom alliance that dominated the second. Civilization Four was a new take, but one I sadly never got to embrace very well.

Most of all, however, was that in my odd taste I absolutely adored Activision's spin-off of the series, Civilization: Call to Power, as it allowed players to advance far beyond modern day (something Civ5 seems to allow) and due to its simplistic yet intricate gameplay. It was always the glowing weakness of the 4X genre of empire-building sim; as new ideas were introduced and old ones kept, series kept getting so bloated that entire games wound up virtually unworkable - see Master of Orion 3, a great idea which failed mostly because of its ambitions to do everything badly instead of some things excellently.

But if Civilization 5 promises a return to simpler pleasures, and if Gametrailer's review of Civilization V was far from alone in its excellent and geek-drool-inspiring commentary, why would I entitle this article as "unfortunate?" If the game itself is by all accounts great, what's the big problem?

Digital Rights Management in Civilization V.

The answer is Steam. Yes, that Steam. For reasons that can only be justified as Digital Rights Management (DRM) oriented, Firaxis and 2K Games decided it would be a brilliant idea to require players to install Steam and go online with it in order to activate it.

Having a long-standing dislike of Steam already, but having only one decent day to play the game before I took a vacation for the weekend, I grumbled and inserted the Civ V CD into my computer and installed Steam; I provided it with my product code, it was approved, and I clicked "install." I was informed that I would be downloading the game, not installing from the CD. I was stunned: Why spend the four-or-so hours I had to play the game downloading it? I tried to install the game again - and was again told I had to download the game, a process expected to take four hours.

This runs as a direct contradiction to 2KGames' own explanations of the installation process: When confronted with a hypothetical question about how Steam will differentiate between Boxed and Digital purchases, it states, "When you install from this disc, it will install Steam if necessary and then place all of the game files on to your hard drive, negating the need to download the game from the Internet." Clearly, this is not correct.

Its certainly a reasonable question to ask whether or not a game review should be based on one technical hiccup, or whether or not its fair to judge the game without actually playing it. Is it even responsible to have planned to play a game for four or five hours and then been brazen enough to write a review? Is it possible, even, that the reviewer simply made a procedural mistake in installment and ended up stuck with the less-convenient distribution mechanism? And isn't it downright petulant to complain about having to wait for something? (Probably)

The one Caveat with Sid Meier's Civlization V

The response, however, is this: Games are supposed to be relaxing, accessible, and easily played. There should never have been a requirement to install Steam to use a CD. There should never have been a requirement to input a product code into Steam, then download the game from it (especially as it should "know the copy is boxed," according to its distributors) when I have a CD in the drive that, supposedly, has all of the files. Was it so hard to make a game that can be popped into a CD drive, installed, and played

The game cannot be played without validating the user's copy upon installation, a common and irritating DRM tactic, forcing consumers to create Steam accounts to do so. Players without internet connections are inherently unable to play the game; this cuts customers out of the market, and undermines convenience and enjoyability - something that games should, by design and due to the purpose of relaxation, be. If I'd wanted to install the game from Steam I wouldn't have driven to the store to pick up the CD.

If companies are going to go forge insane and idiotic alliances - especially over a game about forging alliances - then the outcome of their DRM-spawned, convenience-undermining actions are not only a legitimate target for complaint, but an unnecessary one. Hopefully, next week, I'll be able to play the game - because it looks great in videos.

Jesse Pohlman, Carol Moravcik

Jesse Pohlman - Jesse Pohlman is an avid writer and a researcher of pretty much anything. His latest novel, Physics Incarnate, is available for Kindle.

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89 Comments

Comments

Sep 23, 2010 4:32 AM
Guest :
With internet being a neccesity to get through school these days i find your argument regarding the need for a internet connection to activate your copy of the game pretty weak, especially as it is a 1 time issue.

We as consumers have created the need for a steam like entity ourselves with illegal downloads / ripping shop bought DVD´s and returning them...of the drm´s out there steam is prob the lesser evil.

btw..If you had bothered to look up the steam site you would have been able to see how to install the game from dvd without downloading it....
Sep 23, 2010 5:48 AM
Jesse Pohlman :
Mr. Guest,

If you're talking higher-end users, sure. If you're talking people who live in rural or lower-income areas, then I thoroughly disagree. If dial-up internet is your only practical option (due to cost or location), consider how long it takes simply to download a picture - let alone a game? And to say "if you had bothered" is unfair; clearly I did, and clearly whatever I was told on the game's website (Again, that Steam would "know" not to do this) was incorrect.

So...Yeah.
Sep 24, 2010 3:05 AM
Guest :
My Windows PC is never connected to the Internet, too risky. So it seams I will not be able to play Civ. V. I guess they do it to protect our sentimental life.
Sep 24, 2010 3:05 AM
Guest :
I haven't received the game yet - but did it really take the 4 hours to download and install? If you know how Steam works you could manually copy the files from the DVD into the Steam directory to trick steam into thinking it was downloaded.

If you're techie enough to play games you should know how to do that.
Also if you are techie enough to have a gaming pc high-end enough to play Civ5 (or latest games) you are going to have an internet connection.

Fine if you don't like Steam but be honest about your issue with it not making up excuses that aren't valid.
Sep 24, 2010 3:45 AM
Guest :
I agree, this is very annoying, but there is a way to install from the disc. The instructions are buried deep in Steam's FAQs and took me a while to find. Here they are:

https://support.steampowered.com/kb_article.php?ref=5357-FSQM-0382
Sep 24, 2010 7:30 AM
Guest :
I agree, this is very annoying, but there is a way to install from the disc. The instructions are buried deep in Steam's FAQs and took me a while to find. Here they are:

https://support.steampowered.com/kb_article.php?ref=5357-FSQM-0382
Sep 24, 2010 6:43 PM
Guest :
I agree. Consider yourself lucky, I can't get Steam to complete it's install from either disk or website (including downloading and trying to install from my hard drive. 2K tech support no help, blaming the issue on Steam. As if I bought Steam's CIV 5 not 2Ks. What business model is that, to make an alliance, force an unwanted product on your consumer and then when that product causes issues, blame the product.
If they had just made previous versions so hard to load, I'd have saved hundreds of hours since CIV first came out.
Sep 24, 2010 7:22 PM
Guest :
I have another complaint. Besides Steam, there is no longer a "Hot Seat" option for play. I've enjoyed playing many versions of CIV with my boys using the "Hot Seat" option. Now, the only Multiplayer options are Internet and LAN. Unfortunately, that means 2 things. 1) You have to have 2 computers that will run it. I only have 1 computer that meets the requirements. 2) You have to buy 2 copies of the game. I am very dissapointed by this move. It will remove one of the ways I've enjoyed spending time with my son.
Sep 24, 2010 8:29 PM
Guest :
I just bought Civ5. If I had of known Steam was a necessity for install, I would have just downloaded a pirate copy. What a bloody farce.
Sep 24, 2010 10:02 PM
Guest :
Misleading title, no review of the game to be found.
Sep 25, 2010 1:44 AM
Guest :
Welp, u paid ur money and u got boned. Hope u got kissed.

Should not have bought this piece of garbage. The problems are many and Steam/DRM is just the tip of the iceberg.
Sep 25, 2010 8:03 AM
Guest :
I am on a ship, far out at sea. We have a sloow internet connection. Imagine how impressed I was when I discovered that I can't play the game. Next time I'll just get a pirated copy. I'm fed up with this waste of time and money.
Sep 25, 2010 8:46 AM
Guest :
Right on...Steam bites and so does CIV 5 for their activation requirement...I bought this friday night 9/24 after work looking to enjoy a saturday of gaming ,boy was I wrong....seems steam is down and unavailable for 6 hours so far....a variety of error messages...what a TURD wrapped in a nice box.
Sep 25, 2010 11:15 AM
Guest :
I was so excited when I bought Civ 5 and brought it home last night to play. I threw the disk on the computer and got ready to explore a new world.

What a disappointment. I had the same problem with Steam. My only option appeared to be to download it, now when I want to play I have to go through Steam. I find the game play slow and clunky. I've played every version of Civ since the original game was released. I am HUGELY disappointed in this new release. I'll finish this game, but unless things improve, don't expect to play another. It'll be back to Civ 4 for me.
Sep 25, 2010 2:54 PM
Guest :
I'll be honest I was very dubious about steam for a long time, but now I buy everything via steam. Its great to have the multiplayer options via steam, and voice chat for friends etc. I also like the fact that I dont have to worry about finding out where to find a damn patch steam just does it for me no more finding a mirror thats not totally saturated or have to pay a monthly fee for.

As for DRM its not an issue I have paid for the game it doesnt restrict me I can even install it on more than one machine(but cant use it more than once which is exactly what I paid for). Maybe if more PC gamers would pay for there gaming fix then we would not need DRM, activation or any of that junk and developers would develop more PC games instead of giving us bad ports?
Sep 25, 2010 7:38 PM
Guest :
It cannot be played upon confirming it. I have been fighting with Steam now for 18 hours, and have only been able to play it 15. Any in for a class action suit if they dont offer us our money back? I will never buy another Civiliazation game with our without Steam after this giant load of shit they threw in my lap. I cant even get to the product I paid for because of a 3rd party application is preventing me that I never wanted.
Sep 26, 2010 12:56 PM
Guest :
yeah jesse i just got the game a couple days ago, and pardon my french but the steam thing is bullshit. i'm playing on a mac, but since i have boot camp i can also use windows xp as well. I shouldn't have to use the internet to play this game, as I'm pretty sure I already have at least a dozen virsuses floating around, and now my game crashes and freezes faster and faster at this point.. the entire point of me getting a mac was to end the viruses. but sadly, there's no civ 5 for mac...
Sep 26, 2010 1:20 PM
Guest :
I know own Civ 5, and here's what I can say about it (fyi, I own Civ 3 and 4):

- steam/drm: If I were you, I'd be pretty pissed of having to download it, however, I purchased it over steam ad downloaded it. It works nicely, so far. Let me tell why not using steam sucks. The place where I live, a game like Civ5 would be available (in retail stores) something between 3 to 6 years. You read right; YEARS. So, this alone can explain my rather thankful approach to steam.

- in-game issues: this is what really pissed me off. First of, there's this weird bug where tiles flash into black squares or something. PC specs? Windows 7 64bit, 4gb ram, 2.9ghz i7 and.....a HD 5970 gfx card...supposedly the best there is. And I keep getting these goddamn directx 11 and driver issues (frequent SYSTEM CRASHES etc).

- new wonder video: In civ4, they used to show a video of the wonder being built after building it. Unless they did some weird option or something, (I don't see people complaining about this), they completely removed this feature. When you built something of importance, you simply get to see a drawn picture of the wonder and the screen/port zooming out.
Might have amazed people in the early 90's.
- opposing civilization options are quite lacking. For instance, I could be a city-state ally, but not another civilization's.

- tech tree and materials: certain combinations are ridiculous. For example it took my till 2005 to discover flight, on a map with everything standard.

On the other hand:
- in-game graphics is way better (I love seeing mini-battles between eg, swordsmen and archers)
- the UI/HUD is well polished as opposed to civ4 and earlier; I used to have to memorize icons
- I simply love hex tiles
- city states and liberation are simply awesome

Lots of nice stuff, please keep it up!
Sep 26, 2010 6:08 PM
Jesse Pohlman :
Wow. A lot of comments. I do sort of wish people would sign with a nickname or something (Even just Guest#32; Suite could probably automate that, even...), but I'm really surprised at the depth of reaction!

I want to say, as an addition, that I got the game to play (it took closer to 3.5 hours than 4, but its still inexcusable) and it -is- an amazing game. So far, its balanced almost like C:CTP was, and it seems very good. It also seems like I'm not alone in my distaste for DRM, which...I mean, I get it. A lot of commentators posted about how they should have stolen the game instead...And I don't think that's the right idea. I do understand why people would get fed up, though.

I think if Steam worked (It doesn't; every time I try it, I have a problem - it always requires a "workaround" before it works, or it takes forever to load, or whatnot) it wouldn't be so bad. I dislike that you need to download and install a separate and otherwise-unnecessary program to play - if you just had to verify something online real quick, it would be less burdensome. For -most- users, those who have Steam already, it doesn't really matter; even for those who don't use it often, or don't want to be online. But...There's a problem there, too...

As a matter of fact, having just gotten back from vacation I turned my computer on and decided to play a little. I clicked "Sid Meyer's Civilization V" and...Was brought to the Steam login screen. So for the lay user (Sorry, but you don't need to be a "techie" or even have a high-end computer to play Civ V on lower settings) you're pointed right at the "get on Steam!" screen when you go to play.

P.S., to those who think this isn't a review...When you review a game, you review your experience with it. Mine (and, apparently, many others') was being met with a massive irritation upon trying to install, with people having to literally trick the DRM program to bypass a download. Sorry, but its pretty clear that it seriously dents the game - and, now, every time I sign on I'm going to be stuck on Steam, it appears. Unpleasant.
Sep 27, 2010 1:57 AM
Guest :
I only get to play PC games during my lunch break at work as I have long commuting hours and get home late. Problem is, our office firewall blocks Steam. So you see, if I want to play this game I'll have to get a pirated version that circumvents Steam. Well done 2K/Firaxis/Steam!
Sep 27, 2010 5:50 AM
Guest :
Very good, you hit Bulls Eye several times.
I do not like Steam.
I do want a internet traceable copy.
I want to play CIV5, on a stand alone no internet HQ, game PC.
Lucky me, i found your review.
Good work...
Sep 27, 2010 10:21 AM
Guest :

This game has issues but is playable, unlike the release of Colonization. In that game the bugs were so apparent after your first game that there truly was no point in playing it again. My impression of this game is that it is unfinished. They need to make wonders pleasurable to achieve. Right now it's just a water colored painting. I have a lot of problems with ranged attacks near water tiles or mountains. Instead of firing it suggests a different route. Steam sucks but what is done, is unfortunately done. I would have pirated this game if it was not Civilization. I don't care about playing online. What I wanted to do is repay the developers and everyone involved for a game that I love. If I were to pirate a game it is because the developer previously released a load of crap like this, and didn't fix it. It is their choice what they do next but like a lot of people... I'm putting them on notice. You can fool me once, but you aren't going to do it again.
Sep 27, 2010 11:43 AM
Guest :
This is totally uncalled and you are 100% right with this review. If I had known that I had to download the game I would have never preordered it from Amazon noww I have to sit through a 17 hour download since I only have DSL1000 in my area. What jerks there is nothing about this on the box, what is the sense in even selling the dvdrom game anyways.
I am sooo upset, last day of a two day weekend and then back to nightshift, looks like I have to wait until next week to play and will probably sell my stocks in taketwo tommorrow.
Sep 28, 2010 2:46 AM
Guest :
Steam, I got alot of hate for steam, I bought civ5 about 4 days ago and installed it on my steam account. I Loged on to play it and my son was loged off a completly diffrent game he was playing on my account (He's not old enough to mannage his own yet). Needless to say I could not re-use the cd-key and got screwed on it. Returned my copy and bought SC2.
Also Very buggy, Online sucks only 2D, No hotseat, No map editor, And takes alot less skill to play except for battles. CIV5 IS A BAD BUY!!!!
Sep 28, 2010 2:49 AM
Guest :
I payed cash for a game. I get steam advertisments :( And steam runs in the background and slows down computers also.
Sep 30, 2010 12:33 PM
Guest :
This is why DRM is such a bad idea. Sure, it's there to protect from privacy. But yet the legit copes don;t work like you discuss and the pirated copy I downloaded, in a lot less than 3-4 hours, works fine.

Kind of backwards and halfass'ed if you ask me.
Oct 1, 2010 6:50 AM
Guest :
Call me Guest#13, not sure if its the real # but I have dibs.
In response to the guest who linked the site to the disk install, if youre running Windows 7 you need to put in C:\Program Files (x86)\Steam\Steam.exe -install D: instead of what it has to put in the Run command. This took me a bit to figure out.
Oct 2, 2010 6:49 AM
Guest :
This is an unfortunate review, but mostly losing its credibility for spelling mistakes. Could you not have checked that its MEIER, not MEYER?
Oct 2, 2010 12:23 PM
Jesse Pohlman :
To Mr. Guest, Oct 2, 2010 6:49 AM

Touche. Its been fixed. My apologies.
Oct 4, 2010 7:28 AM
Guest :
It's not just steam (with which I had no problem), there are some major bugs in the Civ V software e.g. Puppet states should set their own production; however, the computer prompts you to set it ... which is impossible. The suggested workarround is to go back to your last save and annex the city. Just one of numerous problems. I am on my first game and have crashed 5 times so far.
Oct 6, 2010 10:34 PM
Guest :
Good review. I agree that the way this game is being marketed is outrageous. Very deceptive. If I had known that I would have to install Steam, create an account on Steam, then download the game from Steam, I would never have bought it in the first place. I took the clean route. I returned it to Amazon, explaining that the game came with a virus called Steam. Amazon is very good about refunds. Too bad, really, because I was looking forward to a great game that I could actually play on my computer without having to download the accompanying internet virus. Thanks for the review, Jesse.
Oct 10, 2010 12:49 PM
Guest :
I too will NEVER own this game or the new Total War series if they continue to insist on the installation of a glitchy, constantly crashing, pathetic excuse for a game site. Sorry but if I am going to pay $40 or more for a game I don't want hours of gameplay wiped out because the steam engine crashed. It is called steam for a reason, your game disappears like a mist in the breeze. I think the only reason they want you to install steam is that they get a kickback from what I believe is a spyware site with a different name.
Oct 24, 2010 6:16 PM
Guest :
While you certainly have the right to be annoyed about Civilization V requiring the creation of a Steam account (I wouldn't be leaving a comment here if your website required one), I believe that you were being a little unfair in this review, or, at the very least, you didn't consider all of the sides of the story.

PC games are very heavily pirated and consistently have lower sales numbers than console games. Integration with platforms like Steam has become a necessity in order for PC game developers to stay in business. Instead of being upset that Civilization V uses Steam, you should be happy; there are many other ways they could have used DRM that are much less appealing to gamers. Steam, with its integrated chat system, its automatically downloaded updates, its online backup of saved games through Steamworks, its additional DLC for games, its integrated multi-player networking, and its ability to re-download your copy of the game an unlimited number of times onto any computer, is a pretty good choice, all things considered. Additionally, Steam allows you to play without being connected to the internet provided that you put the client into offline mode when you know you are about to disconnect.

It was recently announced that Steam has 30 million users already, many of whom, given the choice, would probably have bought the game on Steam anyway, freely choosing to have this evil DRM infecting their game. This means you only need to be connected to the internet once in order to play the game for the life of your PC. (although you'll probably want to reconnect at some point in order to download updates to the game ;) )

Nobody likes losing the ability to make a choice, but you haven't, not really. You can certainly get the game without DRM and even for free if you want, you just can't do it legally. Ultimately consumers will do whatever is easiest because all they really want to do is play the game. (or listen to the song, or watch the movie as the case may be) PC game developers have to strike a balance between making it too hard to play the game and making it too easy to pirate it. For Civilization V, and for most PC games, Steam is pretty much as close to that balance as you can get right now.

P.S. You should have been able to install Civilization V from the CD; this is the usual way games using the Steam software are distributed. You are certainly within your rights to be angry about having to download the game due to a bug, but you should know that this is not the standard experience.
Nov 5, 2010 4:32 PM
Guest :
After buying this game and only getting a load of steamy problems I will be putting my expensive cd away, uninstalling steam and Civ 5 and looking for a pirated copy. This kind of greedy commercialism and sloppy programing encourages piracy. Especially when the pirated software is better presented than the commercial product, and actually works!
I've spent more time trying to get this garbage to work, than playing the game.
Nov 14, 2010 11:03 PM
Guest :
I hate this Steam thing! What you said about was is right, it was a mistake to install steam into the program. It is taking forever to download, but the game better be worth it.
Nov 16, 2010 10:59 AM
Guest :
From Zimbabwe
When your internet speed is 2kbs this is a big problem.I paid good money for this game only to find it unusable,Steam is no good.
Activating your copy with a internet connection is no problem,but having to download a huge file to get it working would cost me 38 times the cost of the disk. I have a legal copy
Steam is a virus
Nov 19, 2010 7:28 PM
Guest :
If I had read this review, I would not have purchased Civ 5. I am DEEPLY upset at this idiotic Steam requirement. I'm considering returning the game. Controlling, despotic policies like this are what turn lifelong Civ players into non-players. Mission accomplished.
Nov 26, 2010 3:18 PM
Guest :
I fucking hate steam. Such a retarded nuisance
Nov 26, 2010 3:30 PM
Guest :
I am highly pissed off tat I cant even play the freaking game! not to mention I had recently cancel my internet; a $50 waste of money,money means alot to me as a college student, therefore, im a return the game n buy starcraft 2 instead!!!
Nov 28, 2010 9:38 AM
Guest :
You know how much easier it is to torrent it? There wasn't even an install application, just copy/paste the install directory to program files and go.

But yea, let's make things really complicated and annoying for paying customers, that will win them over!
Nov 28, 2010 11:13 AM
Jesse Pohlman :
Dear readers and commentators,

While I'm absolutely not astonished by the idea that such an intrusive (according to the majority of commentators) DRM would lead to people being more inclined to pirate a game, and while I certainly delete comments that express that opinion, I do want it noted that piracy is still illegal and, if you're caught, you're still gonna get in trouble. Furthermore, piracy is part of the problem in general - if everyone steals the game, the companies will either stop making it or, more likely, install even more irksome DRM.

There are two ways to "vote" on these issues in this case; the first is simply not to buy it, while the second is to complain your head off to the company in question. How do you do that? Go to the bulletin board for the game, sign up, and say "I bought your game and the box lied to me and gave me problems." Say, "If I'd read this article by Mr. Pohlman (or whomever) before I put my cash down, I might not have bought it." Everything you're saying here, say to them.

That way, next time, they know A: We bought the game, and B: These problems seriously hampered our ability to enjoy our purchase. Then, if C: It happens again, they'll know -why- their game didn't sell, and why the next one doesn't - because we, as consumers, have lost faith in the producer.
Nov 29, 2010 8:11 AM
Guest :
I can assume my comment was one that got deleted since I don't see it here... I thought it was a very thought out response that piracy does not always lead to financial lose, and actually can help (of course, in a market sample of 1... myself... not exactly scientific). Sorry Jesse, but your argument about piracy somehow stopping creative expression due to a lack of financial incentive (in this case computer games) is simply not true and you only need to browse SourceForge for thousands of (quality) examples. It simply reiterates the nonsense thrown at us by (mostly) lobbyist groups that a pirate copy is a lost sale (it is not... I would argue it is not even a potential lost sale) AND that somehow people would stop expressing creatively unless they have a financial incentive.

If I would have taken either of your alternatives back in the early 90's, the Civ franchise would likely have exactly zero of my money today. As it stands (and I stated), the Civ franchise is much better off because of the course of action I took back then.

It's your blog, feel free to delete the comments you want. But think critically before you do and consider that opinions that you don't actually agree with may also have validity.
Nov 29, 2010 10:14 AM
Jesse Pohlman :
In response to "guest," on Nov 29, 2010 8:11 AM,

Assuming yours wasn't filled with an abundance of swear words, I didn't delete your comment. It must be hard to keep track of them, due to the incredible number of "guest" posts I have. I want to make one thing clear - this isn't a blog. Its a review. Big, big difference. Its my experience with a product, and my thoughts on the factors involved. I never said your opinion, or anyone else's, wasn't valid; but its rather telling that you assumed I did because you didn't find your initial post.

Its pretty hard to deny that if even as small a number as 1,000 people use a pirated version of a game and do not buy the full thing, at $50 a pop that's $50,000 - easily a years' salary for a developer. That's one less developer to work on the next Civilization, or Battlefield, or whatever-you-may-have. That's one less advertisement campaign for the next game. Its simple math.

Of course, I'm not saying that everyone who gets a cracked copy of a game doesn't do so because they bought the game 10 years ago, lost the CD key, and can't get a replacement. It'd be like saying that everyone who has an emulator on their computer doesn't actually own any of the ROMs they have on their hard drive. Many times people get a copy of, say, a DVD cracked movie, like what they see, and buy it - sort of like how old Shareware programs worked.

But that's why you can't just make a broad generalization. I did make a typo in a previous comment of mine; I -don't- delete posts that suggest that commentators will/have pirated a copy of the game. I only delete ones that feature excessive vulgarity and general rudeness. I don't know how that typo happened, but go figure.
Dec 11, 2010 2:34 PM
Guest :
Could not agree more. In the 'install' process, I agreed to something like 3 different "Terms of Use" agreements, Most annoying (and in my opinion,

In other products, this lack of product instruction, I would consider exceptionally misleading; My expectation of "one time internet connection for Steam authentication" implied to me the verification of a registration code - or something - please understand that 'verification' and product download are two very, very different things. Yes, I resent the fact that what I installed from the physical disk that I purchased was not the product that I purchased - for that I had to download. What I purchased was 'Steam' - of which there was no mention on the front cover. Deception yes.

At $50 per copy, will this get the eye of the regulators or class action lawyers? Nope.

I can only vote with my wallet, never purchase a product with this type of DRM again... Oh, and spread the word complaining on a post instead of enjoying my leisure time playing a game that I legally purchased - but cannot...
Dec 18, 2010 5:43 AM
Guest :
for starters, i've spent more time reading these comments than it did downloading civ 5. it took 7 min and 26 sec to download. before this game, ive never heard of steam. i have to agree with most about spending $59.99 on the game when i could have gotten it for only 10.00. my laptop is always connected to the internet but there are times when my net isnt available(WIFI) and id like to play civ. as far as steam it self, i havent really had a problem yet. i guess im just more laid back than most and as long as i get to play the game at some point im happy.
Dec 18, 2010 6:44 PM
Guest :
Just because you need internet in school does not mean its better for learning. same is for the game. it doesn't make it convenient or create a better game experience with the internet DRM. It makes you feel alienated in your ownership of something you spent money on.
Dec 18, 2010 11:15 PM
Guest :
A PC and the internet USED to require at least a 80 IQ to use. Nowadays, the simplest idiot can access both with no trouble. Games are meant to be simple distractions, if they aren't, why bother? I lived in a VERY rural area for a very long time, and if I didn't have the computer experience I did, I would have waited DAYS for this "game" to download. Stopping blocks like this only aggravate the user, and do nothing in the way of protecting digital content. It was hacked DAYS before it was released. What's the point? Not appearing soft to your shareholders. Make a decent game, not a beta (or sometimes alpha), and maybe people will pay outright for your game instead of throwing the dice and tossing away $50-$70. Did it several times myself, never again.
Dec 19, 2010 8:14 AM
Guest :
bit-torrent .... free of chrage, faster ...... etc.
Dec 19, 2010 11:58 AM
Guest :
after playing the game since it came out, since dec 16th ive no longer been able to get Steam to connect. It states its unable to connect to server. Why MUST i connect to steam each and every time to play???
Dec 22, 2010 2:10 PM
Guest :
Dear Jesse,
This review is right on! I bought Civ 5 yesterday, and have never before used Steam. I left the Steam download running overnight but it froze. It has frozen on every stage of the process so far and only progressed very slowly after several tries. I should be 5 hours into playing the game by now, but instead I am still trying to create a Steam account!
Dec 25, 2010 12:20 PM
Guest :
I am going through the same deal right now, and I am saying that same thing in my head. Are you kidding me Firaxis??!?? I have to download the game even though I bought the game in store. This is complete waste of my time.
Dec 26, 2010 8:41 AM
Guest :
You're absolutely correct. I camp across this article searching the internet to try and find a way to do a non-steam download. If I wanted to download the game.....I would have done that already.

The reason why I bought a hard copy is.....yep, maybe I don't have the best internet in the world. So actually instead, I'm leeching someone else's internet, which is great, and it's still supposed to take 4 hours.

Thanks guys.
Dec 27, 2010 10:25 AM
Guest :
Steam, yeah you can see the steam out of my ears, have to install this garbage on my PC to play a game, what crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Dec 29, 2010 2:45 AM
Guest :
I don't mind steam but the whole reason why I bought the retail CD was to avoid downloading the game and be able to play it right away.

It makes no sense to have to download the game from steam when you already have the content in the CD. Why does the game not install immediately after authenticating with steam?

Worse still, the internet speed where I am from is absolutely pathetic and it will take about 12 hours to download the 4GB of data.
Dec 31, 2010 6:22 AM
Guest :
Good article but Steam is really really SUCK!!
Jan 1, 2011 3:09 AM
Guest :
I understand that piracy in games is running rife, but this is just ridiculous I paid $80 for the full game, I am not going to spend 4 hours downloading it when its already on a CD.

I will never purchase another Civilization game again after this crap.

Steam can go to hell.
Feb 4, 2011 5:24 AM
Guest :
I absolutely agree. I've been playing the game a few times, but now it won't start because of problems with steam. If I have the disk I want to be able to play the game rather than sort out what NOW is the trouble with steam.
Feb 7, 2011 10:50 AM
Guest :
greetings, one and all. like most of you, I didn't expect steam. had lots of the same problems and even upgraded to more ram to try to solve some of the issues with the game. the *game* seem to be running better since the last round of bug fixes. absolutely *despise* the need for internet, as my son's computer isn't hooked up (and won't be, he's too young). we also despise loss of hotseat. we have been playing together (both over-the-shoulder & hot-seat) since civ2, but not any more. he actually broke into tears when he learned he could neither have a copy on his machine, nor hot-seat with me on my machine. thanks, Sid, for messing up royally. we will *not* be buying any "digital downloads" until this crap if fixed.
Feb 10, 2011 5:51 PM
Guest :
Steam is crap. I bought my game used and wasted my money because it doesn't work if someone else has activated the game using the product registration. What a bunch of crap. I paid for the game. I have the game. I own the game. It should work. When I called customer service, they said too bad...
Feb 21, 2011 3:32 PM
Guest :
I agree to what you are talking about and the game should work out of the CD box, yes...
On the other hand I understand the gaming industry concerning illegal copies, destroying their business. Steam offers a great platform, easy and flawless to use. I appreciate I can buy a game for Windows and, if available, also for Mac. It cares about the whole installation process, DirectX, and so on... it just works!
Don't get me wrong, Im also not a friend of being home only in a single garden. I also appreciate having the choice.
Internet is omni present, welcome to the present!
Feb 24, 2011 2:50 PM
Guest :
It voices my feelings about the game. All I wanted to do was load the game as I did with all the previous versions. I can not access Steam for whatever reason and I do not have that many years left to waste more of my time. Firaxis has made a crass decision and I will never but software again which uses Steam.
Feb 28, 2011 5:38 AM
Guest :
Have a friend, not a nerd. He bought the game, very excited to play he tryed to install it immediately but had to call me for help with this steam thingy.
His email was already in use, so we spend the whole day trying to retrieve his old steam account, without success. I downloaded the game illegally in 1 hour, got the thing running w/o steam. So, he owns the game and still screw steam. BANG! Payback is a bitch :)
Mar 1, 2011 2:17 AM
Guest :
I read your review with a heavy heart..... I too, was bitten by the Civ bug when it was Civ 2, and purchased Civ 3 and Civ 4 and all the extensions..... I was eagerly awaiting Civ 5, and due to other games, realized I needed to upgrade my system..... I figured I'd be able to play Civ 5 .... No Problem. Then I started reading not just your review, but many others expressing the same problems....... what a shame. I refuse to buy any game that REQUIRES I use ANY online service. Period. Call me paranoid, but my brother's kids didn't heed my warning about that.... I've had my current system for 10 years.... my brother's kids went online into chat rooms, social net sites, etc. In that same 10 years, he's had to completely replace his system 3 times. Steam, and sites like it are magnets for hackers and viruses.... and thank you very much, but I worked for Intel for 9 years as a system admin.... the ONLY secure system is one not connected to the net at all.... otherwise, you cut your loses. Well my cut is whatever is most popular, I won't use. This means, I'm not on Facebook, Twitter, or Steam. I won't ever be. Sadly, this means Sid Meier and I part company.....
Mar 3, 2011 9:54 AM
Guest :
I agree. I had to wait long hours for this game to install. Ridiculous. I feel like in the old days with 8-bit Atari or Commodore and tape recorder loading a game...
Besided, I uninstalled the game (too much time wasted)... and got weak again and reinstalled it. But guess what... I forgot my credentials from Steam and can't play it !!!
Mar 5, 2011 12:43 AM
Guest :
Steam is a rip off.
I bought Civ5 from a store last week. At first, the game wouldn't launch. I spent hours and hours trouble shooting, and re-installing. Now that I have (hopefully) fixed it, the site is" not available".

Mar 6, 2011 10:09 AM
Guest :
well i live in a rural area becouse i choose too i hve dial up connectioin its very slow oh well ive owned all the civ game 1through 4 and enjoy playing them so i just purchsed civ 5 i gave it a quick glace at the store read the first cuople of lines of the system requirments as far as computer speed ram videa card ext and bought it i spent 6 hours trying to download steam finaly got it then when to instal had a glich and nothing for some reezen every time i sign on to steam everything freezes up on my computer and i have to manually shut it down so i took civ 5 back to the store i purchased it and annd tryed to get a refund
the said due to copywrite laws the best they could do was excange it for the exact same thign so i did tommorrow im taken the second one back and exchange it becousew it doesnt work either thell have a freeaking warehouse full of open up mciv5 games when im done becouse this is bullshit game is not labled clearly enough with the fact that yoyu need a high speed internet connection and have to download steam software just to use it that how i roll im telling ya a warehouse full of em i go past that store every day
ill just keep opening them up and returning them the customer justice baby
Mar 21, 2011 10:59 PM
Guest :
man, i just bought the game, and steam wont even fully install cuz it gets stuck updating. What happended to the times when you bought a disc, and put it in your computer and it worked. man. i should be playing right now not trying to figure out how to bypass steam.

Jorge
Mar 22, 2011 7:15 AM
Guest :
If I buy a retail, boxed version of a game, I should not have to install third-party spyware to be able to play that game. Not ever. And I don't like the idea of some company downloading & installing any kind of patches or updates to my computer 'automatically'. I've owned every other version of Civilization and enjoyed many, many hours of playing them, but the Steam thing is a deal breaker for me. I won't but Civ 5.
Mar 23, 2011 12:00 AM
Guest :
I am just one person but I would like to post my thoughts on Civ5. I have a better than reccomended system running 64bit WIN7 and a just short of incredible video card that supports DirectX11. Well, I cannot even play the game in DirectX 11 nor can I play in DirectX 10. And to boot, in DirectX 9, it will not even let me put my natural resolution, but puts it at some 1350x640. The game itself is great fun but constant crashing on huge maps. I came to my computer tonight to play and now I cannot even play in full screen. I just think the support for this game is lacking and there should have been more testing done before releasing it. I am sure you have all seen how many articles are out there saying the game is not working and the blame is all being placed on outdated video drivers or insufficient computer hardware. Well, I think there is more problems than that as I have above the reccomended req. and have the lastest video drivers but still lots and lots of problems. Not to mention the hex tiles turn grey if you have alot of units and the whole map uncovered. Anyways, that is my opinion. I agree with alot of you about buying the disk for 50 dollars. Seems silly to buy a disk when you cant run the game off it.
And for the piracy, I think people will do what people will do. I do not think they should limit the game to a steam account and a license. I have 3 computers, if I spend 50 dollars on a game, i should be able to install it on the computers in my house. I went to install it on my Windows XP maching to see if it would run smoother on a 32bit OS and it says the key has already been used. Seems silly to me.

Guest Ryan Utah
Mar 25, 2011 4:50 PM
Guest :
Precisely why I gave up on the game. I enjoyed playing Hot Seat with my boys on a laptop when traveling and at my parents place without internet. Had many fun games with earlier versions. I was excited about getting the new version. I went and got 2 extra copies since they have their own computers now. Tried it about 3 different weekends, but got tired of taking a 1/2 hr of every opportunity to play just figuring out how to get our game going again. I now haven't played it in nearly a year. And will probably never do so again, all because of Steam and this idiotic inability to just play the game with my boys without a lot of hassle.
Apr 6, 2011 6:04 AM
Guest :
True... I am installing Civ5 it right now.
I bought the CD but is it "updating" 4.7 GB. My connection is slow that is the reason why I got the CD in the first place... so hopefully it will work in the next 6 hours...

(on another note... I got Metro 2033 as well, however can you believe they forgot the CD Key... I am so happy right now)

Etienne
Apr 12, 2011 7:30 AM
Guest :
I'm a Sid Meyers Fan from the days of Pirates on the Commodore 64, but this is the first time for Civ. Needless to say I have not been completely happy. Graphics and game is pretty good, but the game slows down about ten turns in and remains slow for the remainder of the game, with occasional bursts of speed which last between a half turn and a few turns before slowing down again. From what I've been able to discover, there are apparently programs running in the background (Steam?) that are slowing things down, or perhaps something is monitoring the game or the AI is just thinking too much. Needless to say it takes MINUTES to play a turn where it should take no more than 30 seconds. FOr a game that is 500 turns or so long, this is a big turnoff.
Since the game was given to me as a present, I didn't spend the cash on it, but the enjoyability has definately been mixed. There are some major bugs in the program, gray hexes when too much is being asked (I have all my settings on low resolution), lack of turn speed and occasional crashes. I basically can't play the game on any setting higher than 4 people and level 3 and it's taking way too much time waiting for turn resolutions. IMO this is not the level of play that I look for from Firaxis or Sid.
Apr 29, 2011 5:21 AM
Guest :
Think you lot have a problem, I've just bought a pre-owned version of Civ V and before buying it I'd never heard of Steam (and why would I). Obviously my activation key is a duplicate and lots of people buy/sell pre-owned games, there's nothing illegal about that, but STeam is obviously going to cause problems here. I've emailed Steam along with a photo of the game and activation key to prove it's legit. Haven't heard back from them yet though, but not very hopeful. May have to return it to Play.com.
May 12, 2011 12:37 AM
Guest :
Buddy you just don't get Steam.
I used to hate it too. Found it slow and anoying.
However it does allow a much nicer approach for people that bought the game... why? They don't have to enter the cd every time to play the game.
It also makes buying addons or getting free addons for the game much easier too. Update are also installed seemlessly which is fun.
As for the little dial up users. Too bad. I used to have dial up too and I hated it. Dial up sucks, you can't do as many things on it as you can do otherwise. OS'es are clearly moving closer and closer towards cloud based computing... so where does that leave dial up users?
May 17, 2011 10:34 AM
Guest :
I purchased Civ V at Walmart Friday night and my son installed it right away. He played the game all weekend and then, after I dropped him at his mom's house, I went home and spent a few hours playing it myself. However, after I restarted my computer (and logged out of my son's Steam account) I was prompted to provide my son's password, which I did not have. So, I created a Steam account of my own but I still wasn't able to play the game. What a crock!
May 29, 2011 10:32 AM
Guest :
25/25 connection, Ubuntu, Steam - Good luck! Tried for two month and now I'am back to CIV .
Jun 7, 2011 3:01 PM
Guest :
Civ 5 sucks. Don't waste your money.
Jun 13, 2011 6:17 AM
Guest :
A buddy of mine gave me his copy for free. Got it home and, not really to my surprise, I need a product code. The thing is, the product code for this particular copy has already been used and so I'm denied access to the game.

It's an utterly ridiculous idea to require product codes and an Internet download of the game. It completely erases the second-hand market.
Jun 18, 2011 5:21 AM
Guest :
i got it for fathers day! LOL, dont like the need for steam though, €30 for a game i play solo, but needs the internet is'nt my cup of thea... so to speak.

went in the game open minded, played civ3 for about as long as it exists now, dind like the looks of civ4.. bought it though. but so far so good... i do like the game play and it has features that i started to mis in civ3.

could b i am gonna down it as soon as it is on pirate if it gets me of the steam crap. do understand the need for steam, but hey... if you dont play online... who needs it!
Jul 1, 2011 12:00 AM
Guest :
The real problem is that it forces one to download a 5+ gig patch before allowing you to play the game.. There is no way around this - go offline in steam - game is not playable. go online and turn off updates - game still goes to update when you click play.

It says on the box the game needs a connection, it doesn't state that you may incur data charges due to the enormity of the download.

Why can't I just play the 1.0 out of the box?
Aug 7, 2011 5:12 AM
Guest :
I agree with you wholeheartedly. I just bought the game in the store (because I own civ1-4 and just knew it would be good). I read the minimum sys reqs on the box and it says "Initial installation requires one-time Internet connection for Steam authentication: software installations required (included with the game) include Steam Client, Microsoft Visual C++ 2008 Runtime Libraries and Microsoft DirectX."

That makes it sound like there's a simple activation step in the install process that requires an internet connection, which is not the case at all. Since I have an internet connection that wouldn't be a problem. I've now been stuck for half an hour on a "Steam - updating - X% complete, Updating Steam platform" dialog.

I live in South Africa, where internet connections unfortunately tend to be slow (my current connection clock in around 128 mbps) and bandwidth is expensive (I pay on average around $10/GB). I have a 5 GB data bundle and if I go outside this I start paying per MB (this costs about $0.30 per MB). How big is whatever it's downloading? No-one knows and apparently 2k Games don't care. The download could cost much more than the game, which I've already bought and paid for! Absolute rubbish.
Aug 27, 2011 3:59 AM
Guest :
100% agree, just bought Civ 5 after falling in love with older versions. I have poor internet connection here....so its been 2 days and still downloading via internet card. Steam installation = horrible. I can't believe I wasted my time going to a shop thinking I was getting a game when I was getting nothing but a 2 day headache. I would love to play Cive 5 but for now am stuck with technical problems. Why on earth would a gaming company ever do this!?!?
I am very sick of everyone assuming internet is everywhere and fast. Its not, and while I see that type of install may be benificial to some, to me it was a nightmare, and I will never buy a Steam game again.
Sep 6, 2011 7:21 AM
Guest :
i bought this game on dvd what a waste of time and money i now use my disc as a place matt only thing it is good for
Sep 28, 2011 5:32 PM
Guest :
I sent customer service an enlightening note telling about my, less than favorable critique of the steam connundrum. I'm not the slightest bit interested in online game play of the Civ line. I got on the wagon with Civ 4 and expansions like Beyond the Sword. Insert disk, install game, play game. Just the way I like it. I can't stand the need to get online to play something I've been waiting months and months for. I bought the game a few months ago and still haven't played it once. I care not one bit about how much internet is used daily by school children and multi-national corporations. I wanted to play a game when I got the disk home from the store. Now I'm just P&$$#$D off at it.
Oct 7, 2011 4:43 PM
Guest :
The first "guest" comment is poor and inaccurate.
Having bought the disc at a store I experienced the same installation problems as you.
Having finally gotten it installed I was able to play for about 3 months. Then, after a Steam update Steam refused to run in "offline mode". Spending much time in areas where there is no internet (hard for you youngsters to imagine) it's important for the off-line to work. Once I get back into an area where there is internet I connect to Steam, and then back out in the bush I can play once or twce before the off-line mode again fails.

I've tried Steam support (which doesn't exist), my bug issue is ignored, and so is anyone who (god forbid) might want or need to work and play not connected to the internet.

I won't ever buy a Steam based game again.
And a class action suit is in the works.
Oct 7, 2011 5:34 PM
Guest :
wow this is a sad day for civ, i am not relaxed about playing this game ; infact i am so irritaded i will take the game back to best buys and get my money back . Great job sid you really f*** up your game with the alliance to steam
Jan 1, 2012 1:53 PM
Guest :
I am ready to strangle steam. It estimates my download will finish in 1 day and 12 hours...
Jan 16, 2012 4:11 PM
Guest :
I wish to thank you Mr Pohlman, for acting as, what in international terms could be called, our OMBUDSMAN (low-, AND high - end). At about the same time as you, I too WAS TAKEN FOR A RIDE by STEAM... only, on top of it all, my connection was such that I had to PAY 150 Swedish kronors ( about 30 usd) for every GB exceeding a certain volume. Being on an island far away from land, this was the only alternative I had since my contact with Support had led nowhere. Back to the mainland some months later, I could count no less than three games having been denied me by similar STEAM PROBLEMS. "Okay," you might say, "this unique situation can hardly concern more than a handful users.", and I would be forced to agree. BUT, if you concider how important it would be for anyone isolated, geografical or otherwise, it could perhaps count for something a little more. If you then add the fact that steam isn't alone among companies that, in one way or another, don't take full responsability for their products or promises about them, the problem actually becomes close to ubiquitous. At least, if you concider the more subtle and quality oriented issues that arise in the gap between "the world according to commercials", and the world acoording to us; the consumers experience of the same. Trying to avoid being "attacked" by some high-end user telling me how easy it would be to fix this or that, I simply want to stand behind Mr Pohlman in saying that the critique is more than some nagging about being inconviened. I'm actually inclined to go even further than warning of future consequences of DRM; I'm convinced that all of us, direct or indirect consumers, will have to step-it-up when it comes to protecting our "rights", including the right to actually be able to experience something remotely similar to what was promised.
Commented by me, SebFor - a person professionally linked to some understanding of advertisement, especially those concerning pharmaceutical products.
Feb 28, 2012 7:54 AM
Guest :
you cannot play this game unless you have an internet connection either. I am not a programmer and therefore shoul not have to adjust files/software or the game configuration to be able to play a game. Therefore this is a definite bust and I'm gonna uninstall this garbage from my pc. If this is the path develpers want to take then me and probable most gamers will just quit playing the games. Besides, how much more money do they need to make besides the billions they already do? Locking down games in an attempt to block piracy and only causing problems is not the way to go.
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